Returns & Exchanges
At Benchmade, we stand by the quality of our craftsmanship and want you to be completely satisfied with your purchase. If your order isn't perfect, we offer free returns and exchanges on all unworn items within 30 days of delivery.
Initiate Your Return
Visit our online Returns Portal and enter your order number and zip code to select the items you wish to send back.
Print Your Label
Select your reason for return and download the prepaid shipping label provided directly to your email.
Package Your Items
Place the items in their original packaging, ensuring all tags are attached, and secure the prepaid label to the outside of the box.
Drop Off and Track
Drop your package at any authorized carrier location; you will receive a notification once your refund or exchange has been processed.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing